Privacy Policy
Effective Date: 13 Jun 2026 | Website: https://azammart.in/
Azam Mart respects your privacy. We do not sell your personal data.
1. What Information We Collect
a) Information You Provide to Us:
- Name, phone number, email, delivery address, PIN code.
- Payment information processed by payment gateways. We do not store full card numbers.
- Age verification only when you order age-restricted items.
b) Information We Collect Automatically:
- Device information, IP address, app usage, and order history.
- Location only when enabled, to show nearby stores or delivery estimates.
c) From Third Parties:
- Payment status from payment gateways.
- Delivery status from delivery partners.
2. How We Use Your Information
- To process and deliver orders including groceries, paints, food, cosmetics, and services.
- To send order updates via SMS, WhatsApp, calls, or email.
- To display order history, invoices, and re-order options.
- To improve service, prevent fraud, and process refunds.
- To send offers only when you consent. You may opt out anytime.
3. Sharing Your Data
- Delivery Partners / Restaurants / Stores: Name, phone number, and address for delivery.
- Payment Gateways: Payment processing only.
- Legal Authorities: If required by law.
Cosmetics and food vendors never receive your payment details. Delivery agents do not receive your email address.
4. Data Retention
- Order details are retained for 7 years for tax/accounting requirements.
- Account information is retained until account deletion.
- Support chats/calls for food orders may be retained for 90 days.
5. Your Choices and Rights
- Access/Modify: Update your name, address, or phone number from profile.
- Account Deletion: Email us at azamenterprises6999@gmail.com from your registered email.
- Marketing: Opt out of SMS/email communications anytime.
- Location: You may disable location permission.
6. Cookies and Tracking
Our website uses cookies for login, shopping cart, and analytics. Disabling cookies may affect site functionality.
7. Children’s Privacy
Our services are not intended for individuals under 18. If data of a minor is collected unknowingly, contact us for removal.
8. Data Security
We use SSL encryption, secure servers, and restricted staff access. Please do not share your OTP or password with anyone.
9. Grievance Officer
Name: Azam Enterprises
Email: azamenterprises6999@gmail.com
We will respond within 48 hours and resolve grievances within 30 days.
10. Changes to this Policy
We may update this policy and publish the new effective date here.
11. Contact Us
Email: azamenterprises6999@gmail.com
Website: https://azammart.in/